N3 Cloud Services
Unified Communications is the integration of real-time communication services like WebEx and MeetMe.
N3 Mobile Health Worker offers key benefits to clinicians on the move by increasing their efficiency, which results in improved patient care.
Connect to N3 through IPstream & Business DSL – intended for GPs, small clinics & temporary sites. Connect up your main and branch sites with our VPN solutions.
N3's remote worker services for NHS users – connect to N3 wherever you are.
Private Circuit and Ethernet connectiions for larger NHS sites that run applications like Choose & Book, electronic prescriptions and PACs.
The new Healthcare Security Token enables AQPs and non-NHS organisations to access patient information and national NHS applications like Choose & Book and other services from anywhere.
The N3 PSN products enable customers to connect to N3 PSN. These products are based on non-resilient DSL and non-resilient Ethernet services.
Quick summary of N3 features, benefits and technology.
IP Address ranges used by the NHS; legacy, policy and user requests.
Physical security, securing patient data and responsibilities, plus security checklist.
nhs.uk domain, internal vs external DNS and record change requests.
Order an N3 service, fund my N3 connection, migrate my N3 connection, manage a change to a CoIN, Contact N3 and raise a complaint.
The N3 user guides will help get the best from your N3 products and services.
Frequently Asked Questions will give you answers to voice services, security, internet gateway, GP NGA and general queries.
Access N3 product and service brochures about voice services, video and web conferencing, Mobile Health Worker, On Demand Compute and VPN.
Register for the latest N3 events including the N3 User Forum.
Read the latest N3 case studies that demonstrate the cash releasing, innovation, productivity improving potential of N3 products and services that can improve clinician's efficiency and patient experience.
The N3 Event Replay site is regularly updated with videos and presentation material from our User Forum events.
New to N3?
Find out how N3 has helped enable 21st Century healthcare for the NHS and is an enabler for innovative IT solutions such as using video conferencing for a telestroke service.
Find out how N3 are delivering high quality services with service delivery processes conforming to best practices.
We are in constant dialogue with our customers about the service they receive from us. Find out how N3 analyse and act on customer feedback.
N3 are very proud of the many awards that we have won over the last few years. Find out what awards we have won that demonstrate the excellence of our network, our services and our commitment to the NHS.
N3 is enabling sustainable benefits for the NHS, by stimulating a change in the way people work, providing accessibility to national applications to enable local services and reduce wastage and using new technologies to enable collaborative working
Supporting a green agenda for the NHS
In 2007 the NHS England carbon footprint rose to 21 million tonnes of CO2e (MtCO2e). There are now directives in place to achieve reductions in the NHS carbon footprint: 10% by 2015, 34% by 2020, 64% by 2030 and 80% by 2050.
N3 enabling sustainable benefits for the NHS
About one fifth of the NHS England Carbon footprint is transport related because traditional clinical processes require patients and staff to meet each other.
Dr. David Pencheon, Director of the NHS Sustainable Development Unit, says: "One thing we can do, instead of moving all those people around, is to move information around. That's where the huge importance of network technology - such as the N3 broadband network provided by BT - is so influential."
N3 IP technology presents opportunities for measurable environmental gains as well as patient and staff benefits:
- Stimulate a change in the way people work
- Accessibility to national applications to enable local services and reduce wastage
- Using new technologies to enable collaborative working
- Increase the energy efficiency of the core network
(i) Changing the way people work
N3 has deployed 30,149 Remote Worker tokens for the NHS (20 August 2012). The N3 Remote Worker tokens let users work away from their normal place of work, or a patient's home knowing that information is exchanged securely, efficiently and in real time. Community Nurses are using tokens to enable greater patient contact in the patient's own home.
Currently, 23% of NHS staff with these tokens activates remote access one day every week. This is saving an estimated 1887231 days of staff commuting travel per year, equating to 7.45m Km of home to office travel and 1066 tonnes of CO2. If this was extended to the wider NHS staff and each was encouraged to work just one day a week at home, the incremental savings would be nearly 3.8m commuting days and over 27,000 tonnes of CO2.
(ii) Accessibility to National Applications
Every week 3,527,916 Prescriptions transgress the N3 network utilising the Electronic Transmission of Prescriptions (ETP) service.
Over 306,774,292 prescriptions (01 March 2010) had been sent electronically over N3, leading to savings of 1632 Tonnes of paper (this is equivalent to around 39000 trees2) and 5747 tonnes of CO23.
When N3 carries the majority of prescriptions, this will save the NHS an estimated 4,197 tonnes of paper (this is equivalent to around 100,000 trees2) and 14,100 tonnes of CO2 savings per year3, whilst saving £2.7m in procurement costs4
(iii) Collaborative working
A number of Trusts are already utilising N3 to link healthcare professionals in different locations via video-conferencing. This has proved particularly successful for multi-disciplinary meetings (MDTs). One Trust alone, West London Cancer Network, has reported that using conferencing over N3 has already saved them 5,500 hours of consultants' time and 10,000 hours of general NHS staff time each year by eliminating the need for staff travel.
The N3 Managed Video Conferencing Service was launched in July 2010. 25,818 video conferencing calls have been made (August 2012) since the launch and has saved the NHS:
- £ annual travel savings
- working hours saved
- staff productivity savings
- Km in travel savings
- CO2 tonnes savings
(iv) Efficiency of the Core Network
N3 represents a significant technological investment by the NHS. N3 has upgraded its core network infrastructure from multi-protocol label switching (MPLS) to 21st century (21C) Ethernet technology. The core network has reduced from 57 Points of Presence (POP's) to 10, which has dramatically reduce current energy levels by 80% and saved an estimated 1,100 tonnes of CO2 .