http://www.n3.nhs.uk News and information regarding the N3 Network en-uk http://www.n3.nhs.uk/images/logos/rss_n3.gif http://www.n3.nhs.uk News and information regarding the N3 Network http://www.n3.nhs.uk/News/N3andLondon2012theimpactsandyourconsiderations.cfm?source=RSS As the London 2012 Olympic Games draw nearer there are a number of impacts that could affect the way that you and your organisation work, N3 is ready to help you understand the considerations and make your preparations. We have published a webpage detailing all of the key information for organisations and sites in and near Olympic venue sites. http://www.n3.nhs.uk/News/N3shortlistedforITServiceExcellenceAwards.cfm?source=RSS The N3 Service team were named as finalists of the IT Service Excellence awards in the large team category this week. The other two finalists are Heineken UK and Virgin Media. http://www.n3.nhs.uk/News/NewcasestudyN3CoINenablesinnovativeuseoftelestrokeservice.cfm?source=RSS A new N3 solution at NHS Surrey enables consultants working out of hours to view high-definition quality video conferencing images of stroke patients via an N3 Community of Interest Network (CoIN). It enables them to offer advice on appropriate treatment without having to see patients in person. http://www.n3.nhs.uk/News/TrustsrealisingthebenefitsofN3UnifiedCommunicationsandCollaborationservices.cfm?source=RSS N3 Unified Collaboration services offer health organisations the ability to meet anywhere, share information safely and securely - on a national level. N3 Voice and N3 Video Conferencing are already bringing benefits to the NHS, including call cost savings, resilient and reliable services and enabling staff to work in new ways. http://www.n3.nhs.uk/News/LatestNextGenerationAccessnewsNGACatalogueServicesavailableforgreenfieldsites.cfm?source=RSS The new Next Generation Access (NGA) products (N3-2-71, N3-2-72, N3-2-72Q and N3-2-63) are available to order on CRM for all new green field sites or site relocations. http://www.n3.nhs.uk/News/N3isreducingthecostofcallsoveritsVoiceServiceplatform.cfm?source=RSS N3 has reduced cost of calls on Voice Services platform. http://www.n3.nhs.uk/News/RegisternowforN3NationalUserConference2012,Wednesday27andThursday28June.cfm?source=RSS Join us at the N3: National User Conference 2012 and hear exciting updates on a range of technologies, N3 programmes and services. Each day will consist of a guest speaker, customer presentations, plenary sessions, break-out sessions and a small exhibition from N3's technology partners. http://www.n3.nhs.uk/News/N3isreducingthecostofcallsoveritsVoiceServiceplatform.cfm?source=RSS N3 has reduced cost of calls on its Voice Services platform.  http://www.n3.nhs.uk/News/LatestnewsfromtheGPNextGenerationAccessprogramme.cfm?source=RSS The GP Next Generation Access Programme is making good progress. http://www.n3.nhs.uk/News/CatchupwiththelatestnewsfromtheFebruaryN3UserForum.cfm?source=RSS N3 hosted a very successful N3 User Forum in Leeds on Thursday 2 February. The session, which took place at Hilton Hotel Leeds City, saw 127 people from the N3 user community come together to get the latest news on N3's products and services. http://www.n3.nhs.uk/News/DoubleawardwinforN3videoconferencingservices.cfm?source=RSS N3 and NHS Connecting for Health (NHS CFH) have won the IT Innovation category at the Health Business Awards 2011 and the Innovation and Progress - Sustainability category at the Guardian Public Service Awards 2011 for its managed videoconferencing service. http://www.n3.nhs.uk/News/LatestN3usersurveyresultswave15.cfm?source=RSS In this latest wave 162 N3 users were surveyed through a combination of telephone and face-to-face interviews during September and October 2011. The N3SP customer satisfaction ‘Dissatisfaction Service Measure' (DSM) score for Wave 15 was recorded 7.7 per cent. That's a 0.1 per cent increase on the previous wave which remains at historically low levels for N3SP.   http://www.n3.nhs.uk/News/CountdowntoLondon2012.cfm?source=RSS With six months to go until the Olympic Games begin, N3 is getting ready for business and we're ready to help you make your preparations as well. http://www.n3.nhs.uk/News/nhs.ukDNSChangeRequestFreezescommencingWednesday15February.cfm?source=RSS N3 Service Provider will shortly be making planned updates to the management system used to submit nhs.uk namespace DNS change requests, by CFH in England and NSS in Scotland. http://www.n3.nhs.uk/News/FORATTENTIONN3SPADSLServicesPotentialServiceDegradation.cfm?source=RSS As part of our commitment to continued service improvement, N3SP undertakes service upgrades from time to time. The implementation of these upgrades is scheduled to minimise the impact on end users as far as possible. http://www.n3.nhs.uk/News/LatestnewsfromtheGPNextGenerationAccessprogramme.cfm?source=RSS The GP Next Generation Access Programme is taking positive steps and moving forward. Find out more here. http://www.n3.nhs.uk/News/N3CustomerPortalsheadtoheadN3CRMvsN3ServicePortal.cfm?source=RSS The N3 Customer Portals make it easier for you, our N3 customers, to engage with us by providing access to all the resources that you need in a convenient, custom-tailored environment. http://www.n3.nhs.uk/News/CallingtheN3HelpDeskChangestothediallingoptionannouncement.cfm?source=RSS The N3 help desk dialling options have been updated to keep our customers informed about N3 information. http://www.n3.nhs.uk/News/N3VoiceServicesprovidesareliableandcosteffectiveVoicesolutiontoGSMGatewaysfollowingchangesintheTermsandConditionsoftheMobileNetworkProviders.cfm?source=RSS After recent uncertainty surrounding mobile SIM card supplies to NHS Trusts, it can now be confirmed that some SIM cards will no longer be available.  If you find yourself in this unfortunate situation, please be assured that N3 can offer you a reliable and sustainable alternative. http://www.n3.nhs.uk/News/NewenhancedsolutionforHVSSmallSites.cfm?source=RSS N3 Voice Services have launched the Enhanced Hosted Voice Service (HVS) Small Sites (N3-4-4) service. The solution provides an additional cost effective HVS option for NHS customers who only need a small number of handsets on a site, up to 10.