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Access real-time monitoring of your N3 connections (Dec 2012)

Customers can access and view a comprehensive range of service performance statistics regarding their N3 connections via the N3 Service Portal. Some statistics will reflect real-time recording of performance levels, whilst other statistical information will be updated on a scheduled basis. Read more ....


N3SP and Camden and Islington NHS Foundation Trust highly commended for UK IT Industry award (Dec 2012)

N3 Service Provider (N3SP) and Camden and Islington NHS Foundation Trust have been highly commended in the IT project demonstrating most effect use of collaborative technology category at the BCS and Computing UK IT Industry Awards 2012 for the use of N3WebEx web conferencing service for an e-learning project. Read more ....


N3 Mobile Health Worker statistics (Nov 2012)

We know that your time is critical and you can be assured that your calls through to the N3 Mobile Health Worker service desk will be answered promptly. The N3 Mobile Health Worker help desk answered 602 call in August, 96 per cent of calls were answered within 30 seconds.

77 percent of all incidents were resolved at first point of contact and if the Mobile Health Worker helpdesk couldn't resolve the issue there and then all remaining incidents were escalated to the relevant third party within 30 minutes. Read more ....


Top tips - Enhancing your laptop's performance (Nov 2012)

Increase battery life and enhance your laptop performance by changing the power settings. Power settings control the computer's ability to go into and come out of hibernate/standby mode. Read more ....


MHW customers – Find out who is part of the MHW community (Nov 2012)

NHS North Lincolnshire and North East Lincolnshire Care Trust Plus have been using Mobile Health Worker since 2008. One of the first NHS projects of its kind, the principal focus was towards clinical staff providing access to clinical records at the point of care, but the scope of the project was quickly extended to include corporate users in the two organisations. The Northern Lincolnshire Mobile Working Project has deployed mobile working to 1,000 people over a four-year timeframe. Read more ....


Latest news about Mobile Health Worker developments (Nov 2012)

We have exciting news about the latest developments of the Mobile Health Worker (MHW) service including improvements in session persistence, device management improvements and public WiFi connectivity. Read more ....


New case study - Camden and Islington NHS Foundation Trust are using N3 WebEx web conferencing to deliver its training service (Oct 2012)

N3WebEx web conferencing is helping Camden and Islington NHS Foundation Trust to deliver web-based training to their clinician's desktops. Training can now be imparted within hours instead of weeks, ensuring staff skills are updated more effectively. Read more ....


Latest news from October N3 User Forum – view videos and presentations (Oct 2012)

N3 hosted a very successful N3 User Forum in London on Wednesday 10 October. The session, which took place at BT Centre, saw 114 people from the N3 user community come together to get the latest news on N3's products and services. Read more ....


Popular Managed Video Conferencing Service promotion relaunched at N3 User Forum (Oct 2012)

N3 has relaunched a popular N3 Managed Video Conferencing Service (N3VCS) promotion. The promotion is made of four offers and can save between £1024 and £1324 for a new N3 VCS connection charge. Read more ....


Got a planned network outage? Don't forget to notify N3 via the planned outage form (Oct 2012)

If you have a network outage planned please remember to notify N3. We have a form to help capture a little more information about any network outage plans you may have. Read more ....


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