N3 Cloud Services
Unified Communications is the integration of real-time communication services like WebEx and MeetMe.
N3 Mobile Health Worker offers key benefits to clinicians on the move by increasing their efficiency, which results in improved patient care.
Connect to N3 through IPstream & Business DSL – intended for GPs, small clinics & temporary sites. Connect up your main and branch sites with our VPN solutions.
N3's remote worker services for NHS users – connect to N3 wherever you are.
Private Circuit and Ethernet connectiions for larger NHS sites that run applications like Choose & Book, electronic prescriptions and PACs.
The new Healthcare Security Token enables AQPs and non-NHS organisations to access patient information and national NHS applications like Choose & Book and other services from anywhere.
The N3 PSN products enable customers to connect to N3 PSN. These products are based on non-resilient DSL and non-resilient Ethernet services.
Quick summary of N3 features, benefits and technology.
IP Address ranges used by the NHS; legacy, policy and user requests.
Physical security, securing patient data and responsibilities, plus security checklist.
nhs.uk domain, internal vs external DNS and record change requests.
Order an N3 service, fund my N3 connection, migrate my N3 connection, manage a change to a CoIN, Contact N3 and raise a complaint.
The N3 user guides will help get the best from your N3 products and services.
Frequently Asked Questions will give you answers to voice services, security, internet gateway, GP NGA and general queries.
Access N3 product and service brochures about voice services, video and web conferencing, Mobile Health Worker, On Demand Compute and VPN.
Register for the latest N3 events including the N3 User Forum.
Read the latest N3 case studies that demonstrate the cash releasing, innovation, productivity improving potential of N3 products and services that can improve clinician's efficiency and patient experience.
The N3 Event Replay site is regularly updated with videos and presentation material from our User Forum events.
New to N3?
Find out how N3 has helped enable 21st Century healthcare for the NHS and is an enabler for innovative IT solutions such as using video conferencing for a telestroke service.
Find out how N3 are delivering high quality services with service delivery processes conforming to best practices.
We are in constant dialogue with our customers about the service they receive from us. Find out how N3 analyse and act on customer feedback.
N3 are very proud of the many awards that we have won over the last few years. Find out what awards we have won that demonstrate the excellence of our network, our services and our commitment to the NHS.
N3 is enabling sustainable benefits for the NHS, by stimulating a change in the way people work, providing accessibility to national applications to enable local services and reduce wastage and using new technologies to enable collaborative working
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QoS 2009 refresh complete (Nov 2009)
N3SP have successfully completed the 2009 QoS refresh. This is part of N3's ongoing commitment to regular global refreshes of QoS. Read more ....
NHS affected by the floods in Cumbria (Nov 2009)
Last weeks torrential rain and flooding has severely disrupted the Cumbria area. The NHS has been affected with at least two GP Practices in Cockermouth, Derwent House and South Street, relocating due to flooding. N3 are currently working with North Cumbria Informatics Service to increase the bandwidth to the Cockermouth Community Hospital to enable them to run additional data and telephony services so that the GPs can temporarily operate from that site.
If the current bad weather has affected your site please contact the N3 Help Desk 0800 085 0503 option 1 and we will endeavour to help you through this exceptional time.
Online HSCR User Guide live (Nov 2009)
Improving data quality and replacing dummy ODS Codes (Nov 2009)
N3 is committed to improving the quality of data stored on our systems so it is up-to-date and accurate. This includes having the correct ODS (Organisation Data Service, formally NACS) codes on the N3 CRM Portal. An exercise to replace all dummy ODS codes is being carried out. Read more ....
N3 HVS Small Site Solution - “It's ideal for new sites” (Oct 2009)
Staff at the Rotton Park Medical Centre, Birmingham now benefit from reliable state-of-the-art voice communications, which enables up to eight concurrent calls and supports 40 handsets. Read more ....
N3 Voice Services: The answer to DOH ban on 084 numbers? (Oct 2009)
The Department of Health recently announced that is going to stop GPs charging patients premium rates to call their surgeries. These numbers cost more than a local call for patients. NHS Trusts calling GPs will also pay more than a local call. Read more ....
Managing your handset features with N3 Self Serve (Oct 2009)
N3 Self Serve allows Hosted Voice Service users to manage features on their handsets on-line. This facility means that organisations can make changes to their IP telephone handsets whenever they need to, and see the changes made instantly. Read more ....
Making use of the N3 Voice Numbering Scheme (Oct 2009)
N3 Voice Services (N3 VS) has developed a National Dial Plan which gives N3 VS sites and users a unique NHS on-net number. Read more ....
Make long term savings with N3 Call Commit (Oct 2009)
No need to replace your existing Cisco telephone handsets to join N3 Voice Services (Oct 2009)
Existing Cisco handsets (7911, 7940/41, 7960/61) can now be ‘lifted and shifted' to N3 Voice Services across a Trust's existing LAN estate (subject to survey) following enhancements to N3 Hosted Voice Services. Read more ....