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HSCR unavailable between 09:00 and 18:00 Saturday 20th March 2010 (Mar 2010)

On Saturday 20th March (09:00 - 18:00) N3SP's supplier will be performing improvement work on the HSCR. Read more ....


N3 to offer Managed Video Conferencing Service (Mar 2010)

N3 is pleased to announce it is to launch the N3 Managed Video Conferencing Service, partnering with BT Conferencing.  N3 customers can now place orders for video conferencing terminal equipment, including monitors and cameras. They can also register interest now for the managed service which will be available in June. Read more ....


N3 User Forum presentation slides available to download (Feb 2010)

The presentations from the N3 User forum are now available to download from the N3 Service Portal.

The N3 User Forum took place on Thursday 4th February at Hilton City Hotel, Leeds. The event was the second of the new regional forums and received the best attendance rate to date, 87% turn out rate. Read more ....


NHS Sustainable Development Unit rolls out the N3 sustainability message (Feb 2010)

The NHS Sustainable Development Unit has approached N3 to use the N3 Sustainability video case study in a series of training sessions on climate change and sustainability. Read more ....


N3 wins e-Government award for sustainability efforts (Jan 2010)

N3 won the e-Government excellence: For sustainable, 'green IT' or 'carbon-efficient services award at the sixth annual e-Government National Awards 2009 on Wednesday 20 January. The awards are the UK's highest level of commendation for the best e-Government and technology-driven services. Read more ....


N3 Remote Worker – Helping you to work through the Big Freeze (Jan 2010)

N3 Remote Worker users have benefitted from the flexibility that the service provides during the Big Freeze. Last week the number of N3 Remote Worker users rose to 2,000 (peaking on Wednesday 6th January). Under normal circumstances there would be some 800 concurrent remote users during business hours. Read more ....


Internet Gateway Temporary Prioritisation (Jan 2010)

On Wednesday 4th November 2009, the N3 Internet Gateway had its raw bandwidth upgraded from 1.1Gb/s to 1.4Gb/s, creating an effective throughput of 1.8Gb/s (after caching and other optimisations). Read more ....


N3 Customer Portals head to head: N3 CRM vs N3 Service Portal (Jan 2010)

The N3 Customer Portals make it easier for you, our N3 customers, to engage with us by providing access to all the resources that you need in a convenient, custom-tailored environment. Read more ....


N3: supporting a green agenda for the NHS (Jan 2010)

The NHS has one of the largest carbon footprints in the UK, estimated at 18 million tonnes CO2 per year. This is 3.2% of all carbon emissions and 25% of public sector emissions in England. Read more ....


Customer Satisfaction demonstrates improvements made (Jan 2010)

Customer SatisfactionThe N3SP Customer Satisfaction ‘Dissatisfaction Service Measure' (DSM) score for Wave 11 stands at 10%, an improvement on the previous wave (10.9%), and almost matching Wave 9 (9.8%). Read more ....


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