Products and Services Case Studies

QIPP-aligned Case Studies

QIPP	Title	Contents of case study	Downloadable File
Cash releasing: £81,000 pa lower rental charges, free calls, and less capital expenditure Innovation: First deployment of the Featurenet Gateway development Productivity improving: Enhanced collaboration and flexible working	North Essex	North Essex uses N3's Hosted Voice Services to help deliver the QiPP agenda.	(286kb)
Innovation: Cancer networks, telemedicine, and cardiovascular networks save travel and enable faster diagnosis and treatment Productivity improving: In West London video conferencing is saving 5,500 hours of consultant time and 10,000 hours of staff time per annum	N3 Sustainability	See the generic case study which explores how N3 Sustainability contributes to today's NHS principles and priorities	(330kb) 4 min (8.3mb) 8 min (14.7mb)
Cash releasing: Lower call charges to mobiles, and free calls to other N3 voice-equipped NHS organisations is saving £20,000 per annum Innovation: Provides enhanced business continuity and disaster recovery as an intrinsic part of the package	NHS Camden	NHS Camden releases cash and stays safer by using N3 Hosted Voice Services - download the case study to find out how	(489kb)
Cash releasing: £48,000 per annum lower total telecommunications costs Innovation: Using existing data link to provide voice service at reduced cost Productivity improving: Ensuring a smooth transition from one phone system to another with zero downtime Patient experience: Delivering greater resilience to ensure people can still get through even if an exchange is unavailable	Royal Derby Hospital	Royal Derby Hospital uses N3 Local Gateway Service to release cash and improve resilience	(427kb) 4 min (5.5mb)
Cash releasing: £20,000 annual cash saving from lower infrastructure charges. For other trusts implementing video conferencing anew the annual cash saving could be around £150,000, plus additional opportunity cost savings of £800,000 Innovation: Using High Definition (HD) technology to enhance patient diagnosis and enable shared learning Productivity improving: Reducing ineffective travel time Patient experience: Better clinical outcome for patients through engagement of remotely based experts	Peterborough & Stamford Hospital	Peterborough & Stamford Hospital is part of the Anglia Cancer Network Multi Disciplinary Team. They use the N3 Managed Video Conferencing Service giving High Definition quality video at a reduced cost to the trust.	558(kb)
Innovation: Pioneering use of video conferencing for stroke assessment and diagnosis, both at A&E and on the ward Patient experience: Far more rapid out-of-hours diagnosis, significantly improving clinical outcomes. Ninety more patients per annum are receiving clot-busting treatment Productivity improving: One consultant provides out-of-hours remote service to five hospitals without travel time or costs Cash releasing: Better and faster diagnosis means lower ongoing care costs, calculated at saving over £500,000 per annum for Surrey	NHS Surrey Telestroke	Surrey Stroke team working with N3, designed a video conferencing solution that enables consultants working out of hours at home to view HD quality video conferencing images of stroke patients in A&E via the N3 COIN.	430(kb)

Other Case Studies

Product or Service	Title	Contents of case study	Downloadable File
Kable "Enabling the NHS for the future: Unified Communications"	Kable Unified Communications presentation video (9min 20mb) Kable Unified Communications White Paper (text version) Kable discuss the White Paper (15 minute video)	Kable explores the range of benefits that can be derived by NHS organisations from the adoption of Unified Communications (UC) using the N3 network.	9 min (20mb) text (513kb) 15 min (57mb)

COIN	Cornwall & Isles of Scilly COIN	Cornwall and Isles of Scilly NHS benefit from a Community of Interest Network (COIN) built and managed by N3 that connects over 200 sites, including 17 hospitals. The high bandwidth network allows information and data to be shared almost instantly between doctors and medical staff across the county.	(355kb)
N3 Voice Services	Kingston Hospital NHS Trust case study	Kingston Hospital NHS Trust have implemented both N3 LGS and HVS services to benefit from greatly reduced communications expediture.	(795kb)
N3 Voice Services	Heart of Birmingham Teaching PCT case study	Heart of Birmigham Teaching PCT have implemented N3 HVS Small Site solution in Rotton Park medical centre.	(844kb)
N3 Voice Services	NHS Direct case study	NHS Direct first used N3 to provide data access to a centralised decision support application and datacentre whilst voice traffic between 'hub and spoke' sites was still carried by legacy leased lines, which were not only expensive but also limited the organisation's flexibility.	(406kb)
N3 Voice Services	West Midlands Ambulance Service case study video	West Midlands Ambulance Trust was formed from four Trusts in 2006. N3 Voice Services was implemented as a cost-effective way of linking the separate Trusts creating a single virtual call centre, giving emergency services across the West Midlands region.	(11.6mb)
N3 Voice Services	North Lincolnshire case study video North Lincolnshire case study (text version)	North Lincolnshire (North Lincs) PCT and North East Lincolnshire Care Trust Plus (North East Lincs Trust) have used N3 Hosted Voice Services to replace an aging voice system and integrate 11 new sites.	(8.1mb) (547kb)