N3 Cloud Services
Unified Communications is the integration of real-time communication services like WebEx and MeetMe.
N3 Mobile Health Worker offers key benefits to clinicians on the move by increasing their efficiency, which results in improved patient care.
Connect to N3 through IPstream & Business DSL – intended for GPs, small clinics & temporary sites. Connect up your main and branch sites with our VPN solutions.
N3's remote worker services for NHS users – connect to N3 wherever you are.
Private Circuit and Ethernet connectiions for larger NHS sites that run applications like Choose & Book, electronic prescriptions and PACs.
The new Healthcare Security Token enables AQPs and non-NHS organisations to access patient information and national NHS applications like Choose & Book and other services from anywhere.
The N3 PSN products enable customers to connect to N3 PSN. These products are based on non-resilient DSL and non-resilient Ethernet services.
Quick summary of N3 features, benefits and technology.
IP Address ranges used by the NHS; legacy, policy and user requests.
Physical security, securing patient data and responsibilities, plus security checklist.
nhs.uk domain, internal vs external DNS and record change requests.
Order an N3 service, fund my N3 connection, migrate my N3 connection, manage a change to a CoIN, Contact N3 and raise a complaint.
The N3 user guides will help get the best from your N3 products and services.
Frequently Asked Questions will give you answers to voice services, security, internet gateway, GP NGA and general queries.
Access N3 product and service brochures about voice services, video and web conferencing, Mobile Health Worker, On Demand Compute and VPN.
Register for the latest N3 events including the N3 User Forum.
Read the latest N3 case studies that demonstrate the cash releasing, innovation, productivity improving potential of N3 products and services that can improve clinician's efficiency and patient experience.
The N3 Event Replay site is regularly updated with videos and presentation material from our User Forum events.
New to N3?
Find out how N3 has helped enable 21st Century healthcare for the NHS and is an enabler for innovative IT solutions such as using video conferencing for a telestroke service.
Find out how N3 are delivering high quality services with service delivery processes conforming to best practices.
We are in constant dialogue with our customers about the service they receive from us. Find out how N3 analyse and act on customer feedback.
N3 are very proud of the many awards that we have won over the last few years. Find out what awards we have won that demonstrate the excellence of our network, our services and our commitment to the NHS.
N3 is enabling sustainable benefits for the NHS, by stimulating a change in the way people work, providing accessibility to national applications to enable local services and reduce wastage and using new technologies to enable collaborative working
Continued focus of QoS ensures high levels of service on N3
Since it was launched more than 12 years ago, the N3 network has transformed the way the NHS has worked. Today, it underpins many of the services the NHS relies on from transmitting medical images, sending hundreds of thousands of prescriptions electronically each day, to ensuring internet access is available even in times of unprecedented demand and booking appointments.
Without a continued focus by The Health and Social Care Information Centre (HSCIC) and N3SP on providing world class quality of service none of this would be possible. Today, N3 enjoys some the best quality of service in the industry, helping to ensure continuity of service and continued high level of services. Making this possible is a world-class quality of service (QoS) data network which priorities network traffic to ensure that key traffic has precedence over what is less important. This ensures that services such as Choose and Book, the Electronic Transfer of Prescriptions and the transmission of images such as X-rays and scans take priority.
HSCIC sets the overall QoS policies applied to different parts of the N3 network and there is an annual ‘QoS Refresh' programme, where HSCIC work with N3SP to ensure the QoS policy remains optimal for NHS clinical and business operations.
The latest QoS refresh recorded a staggering 99.9% success rate in updating all customer premises equipment connected to the N3 network and involved resetting routers at more than 18,000 sites without any loss of service. This equipment was updated to the latest access control settings and ensures network traffic is prioritised correctly.
Should you wish to learn more about QoS or enable any local applications not currently included, please contact the N3 Helpdesk (0800 085 0503 option 3) for further detail on the process, or to check that the application is not already in plan. For further information, please see the Quality of Service General Overview