N3 Cloud Services
Unified Communications is the integration of real-time communication services like WebEx and MeetMe.
N3 Mobile Health Worker offers key benefits to clinicians on the move by increasing their efficiency, which results in improved patient care.
Connect to N3 through IPstream & Business DSL – intended for GPs, small clinics & temporary sites. Connect up your main and branch sites with our VPN solutions.
N3's remote worker services for NHS users – connect to N3 wherever you are.
Private Circuit and Ethernet connectiions for larger NHS sites that run applications like Choose & Book, electronic prescriptions and PACs.
The new Healthcare Security Token enables AQPs and non-NHS organisations to access patient information and national NHS applications like Choose & Book and other services from anywhere.
The N3 PSN products enable customers to connect to N3 PSN. These products are based on non-resilient DSL and non-resilient Ethernet services.
Quick summary of N3 features, benefits and technology.
IP Address ranges used by the NHS; legacy, policy and user requests.
Physical security, securing patient data and responsibilities, plus security checklist.
nhs.uk domain, internal vs external DNS and record change requests.
Order an N3 service, fund my N3 connection, migrate my N3 connection, manage a change to a CoIN, Contact N3 and raise a complaint.
The N3 user guides will help get the best from your N3 products and services.
Frequently Asked Questions will give you answers to voice services, security, internet gateway, GP NGA and general queries.
Access N3 product and service brochures about voice services, video and web conferencing, Mobile Health Worker, On Demand Compute and VPN.
Register for the latest N3 events including the N3 User Forum.
Read the latest N3 case studies that demonstrate the cash releasing, innovation, productivity improving potential of N3 products and services that can improve clinician's efficiency and patient experience.
The N3 Event Replay site is regularly updated with videos and presentation material from our User Forum events.
New to N3?
Find out how N3 has helped enable 21st Century healthcare for the NHS and is an enabler for innovative IT solutions such as using video conferencing for a telestroke service.
Find out how N3 are delivering high quality services with service delivery processes conforming to best practices.
We are in constant dialogue with our customers about the service they receive from us. Find out how N3 analyse and act on customer feedback.
N3 are very proud of the many awards that we have won over the last few years. Find out what awards we have won that demonstrate the excellence of our network, our services and our commitment to the NHS.
N3 is enabling sustainable benefits for the NHS, by stimulating a change in the way people work, providing accessibility to national applications to enable local services and reduce wastage and using new technologies to enable collaborative working
Key features for functional users
The NHS has already made its investment in the N3 network and you can now reap the reward by exploiting its capacity and capabilities to improve your trust's efficiency and productivity.
Improved clinical collaboration results from improved voice and data communications across multiple locations, making the establishment of virtual teams easy and fostering information sharing. These more efficient ways of working can help trusts meet government targets and bring better services to patients.
You can see reduced costs especially in network management, maintenance and support: many N3 services are provided within the network which means you do not have to employ your own hands-on people to keep your trust's voice communications running.
Using N3 means you can reduce the number of suppliers you use (PBX vendors, 3rd party maintenance suppliers, mobile suppliers). This reduces the management overhead and gives you the benefit of scale.
The core N3 network has proven reliability and redundancy, is independent from public networks and is constantly monitored for performance so calls from your staff and patients can always get through. This also means emergency and disaster planning is simplified - services are easily and quickly re-routed to new locations.
Clinicians and Professionals
N3 is an integrated network which makes it simpler for NHS people to get through to who they need to and get the resources and information they need easily, wherever they are.
You can work better with colleagues in different locations, sharing information, messaging or conferencing. Accessing the same resources wherever you are - at home, on the road, at a bedside, at a local office - is much easier.
These more efficient ways of working can help trusts bring improved services to patients and meet government targets.
Reduced costs with N3 Voice Services can come from the free on-net calls to other users of Voice Services anywhere across the UK, centralised PSTN calls and from centralised calls to mobile users through the mobile gateway. Moreover, call costs are more transparent and measurable.
N3 also means lower costs in moving and adding locations to the network since, with an N3 connection, adding or changing locations is a simply a software change with terminal equipment or telephone. Excellent contractual flexibility means that the usual considerations of buying extra telephone equipment and network infrastructure can be avoided. There can be less time spent managing suppliers and partners and monitoring and auditing their bills.
The flexibility provided by both the managed Hosted Voice Service and the Local Gateway Service means that you can combine N3 Voice Services with your existing investment in telephone systems. You can migrate between the two as best suits your operational and financial needs.
There is less need for expensive specialist technical skills to support a wide variety of communications systems, so management and maintenance are significantly simplified.
Convergence and voice/data integration is crucial today. N3 can help your technology strategy by being the easiest way towards converged communications. It is low risk and does not force you to make any radical long-term technology commitments.
As NHS organisations, locations and services change more and more rapidly, you can use N3 to support their changing communications infrastructure needs in a very responsive and flexible way.
The core N3 network has proven reliability and redundancy (back up), is independent from public network and is constantly monitored for performance so you can be sure that calls from your people and patients can always get through.
Moving the key network infrastructure components and services off site means there is less likelihood of local catastrophic failure and easier restitution or reconfiguration. It also means emergency and disaster planning is simplified as services can be easily and quickly re-routed to new locations.
Immediate cost savings can be gained and, in the longer term, N3 can mean more predictable and manageable costs.
The main benefit of N3 is that it makes things simpler for managing your communications which means a better service to patients, a better working environment for staff, and less need to worry about the communications system. N3 can also integrate with practice management systems so that up-to-date information is available.
And because it is standards-based, it is also future proofed for the new applications that are coming along.
As NHS organisations, locations and services change more and more rapidly, you can use N3 to support their changing communications infrastructure needs in a very responsive and flexible way. New teams, changes of staff and larger organisational changes can all be accommodated much more easily and quickly.
Staff will find N3 supports more efficient systems that help them at work and enable them to work more flexibly from multiple locations when necessary. Less time can be spent travelling, people can work effectively from wherever makes most business sense, and personal productivity can improve.
NHS people become easier to contact and more accessible. N3 provides the means to work more collaboratively so clinicians, managers, nursing staff, GPs and members of other teams can all be more effective together and provide a better service for patients