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Technical - Order information

Description:

N3-12-12/13 are services which are enable the provision of a managed security token, together with instructions on how to download appropriate VPN Client software, for use by Customers as a means of creating a secure data path via the Internet to the N3 Network.  The IP VPN Remote Access Service (Managed Token and Cisco VPN software) must be used in conjunction with the new VPN Enabling Infrastructure Service. These two VPN services are similar to the predecessor N3-12-6 product that they replace.

The N3-12-12 product is specifically designed for end users requiring access from Microsoft Windows based operating system end user devices.

The N3-12-13 product is designed for end users requiring access using a number of mobile operating systems, platforms and methods. The end user devices supported by this service include Microsoft Windows, Apple iPhone, Apple iPad and Android tablets.

remote access cloud 

Figure 1

Token based VPN services enables customers to access the N3 network through the Internet. Traffic between the edge of the N3 network and your computer is encrypted as highlighted by the orange arrows in figure 1 above.

N3-12-14 is an extended VPN service; an optional extension of the Token based VPN Services. Extended VPN provides a secure, encrypted tunnel to carry traffic between an N3 connected site and internet connected computer. This traffic is encrypted as shown by the blue arrow in Figure 1 above.

N3SP recommends that broadband based catalogue services have between two and eight Token based VPNs assigned against one Extended VPN service. For private circuit based catalogue services, we recommend between 6 - 20 Token based VPNs assigned against one Extended VPN service. (This VPN services is similar to the predecessor N3-12-4 product it replaces.)

Supported Operating Systems for N3-12-12 and N3-12-13

Device

Pass / Fail

Notes

Windows 7

Pass

Extended VPN IPSec tunnel and remote user AnyConnect SSL tunnel connected. Customer LAN address reachable.

 Applicable to N3-12-12 & N3-12-13 & N3-12-14

Windows XP (MHW)

Pass

Extended VPN IPSec tunnel and remote user AnyConnect SSL tunnel connected. Customer LAN address reachable.

Applicable to N3-12-12 & N3-12-13 & N3-12-14

iPhone

Pass

Extended VPN IPSec tunnel and remote user AnyConnect SSL tunnel connected. Customer LAN address reachable.

Applicable to N3-12-13 only & N3-12-14

iPad

Pass

Extended VPN IPSec tunnel and remote user AnyConnect SSL tunnel connected. Customer LAN address reachable.

Applicable to N3-12-13 only & N3-12-14

Android Phone

Unable To Test

Unable to test as the AnyConnect Client is not supported on the device as of Feb 2013.

 

Android Tablet

Pass

Extended VPN IPSec tunnel and remote user AnyConnect SSL tunnel connected. Customer LAN address reachable

Applicable to N3-12-13 only & N3-12-14

 

Customer provided:

In order to make use of the N3-12-12 and N3-12-13 services the customer must provide:

  • a laptop, PC, or in the case of N3-12-13 may also include a tablet or phone with a supported operating system and specification that has associated VPN client software;
  • a fixed access (cable, DSL, Wi-Fi or 3G/4G) Internet mechanism that supports SSL/ IPSec tunnelling; and
  • Personal firewall and anti-virus software in accordance with current NHS Security policy.

 

In order to make use of the N3-12-14 service the customer must provide any number of N3-12-12 or N3-12-13 services usually procured at the same time as the N3-12-14 service.

Other Elements:

There is no upgrade path from N3-12-12 to N3-12-13 Mobility or N3-12-14 Extended VPN service.

How to order

Once you have decided which N3 Remote Access service is right for your requirments, please order through the N3 CRM.  If you don't have N3 CRM access, please contact your Trust.