User guides and handbooks
| Name | Description | Downloadable file |
| General | . | |
| N3 Customer Handbook | Provides an overview of the services provided and managed by N3SP |  (3.4mb) |
| N3 Network User Guide | The guide combines information from most of the technical information area of this site. | (392kb) |
| CRM User Guide | Outlines how to place orders, make changes, view reports and update contact information on the N3 CRM | CRM User Guide |
| Remote Access User Guide | Details how to use your N3 remote access token | (204kb) |
| Voice Services | ||
| HUCS Hosted Voice Services telephone handset quick reference guide | A simple guide to using your IP handset | (545kb) |
| Hosted Voice Services implementation guide | The key things to review before implementing Hosted Voice Services | (954kb) |
| Hosted Voice Services, Analogue Terminal Adapter (ATA) 187 user guide | A guide describing the key features available when using the ATA187. | (93kb) |
| N3 Video Conferencing | ||
| N3 Meeting Manager User guide |
A guide to support users of N3 Meeting Manager when using N3 Video Conferencing |
(2.2mb) |
| N3 Video Conferencing Hints and Tips | A quick reference guide to N3 Videoconferencing |  (474kb) |
| N3 Video Conferencing Checklist Cube | N3 videoconferencing reference guide in cube format for users (to be printed and collated). | (206kb) |
| Video Conferencing Poster | A poster outlining the benefits of N3 Videoconferencing | (177kb) |
| Getting Ready guide | This guide outlines the preparations that organisations should make before the N3 Managed Video Conference service is delivered | (4.89mb) |
| N3 Collaborate | ||
| N3 MeetMe user guide | This link will take to an on-line guide which will help get the best from the N3 MeetMe service. | N3 MeetMe getting started |
| N3 Webex user guide | This link will take to an on-line guide which will help get the best from the N3 WeBex service. | N3 WeBex getting started |
